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Reputation Analysis

Turn perception into performance

Transform feedback data into measurable improvement across your business or destination.
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Understand your reputation across every touchpoint

We turn scattered data into a clear view of what truly drives perception:

Focused solutions for destinations and hospitality leaders 

Activate insights at both strategic and operational levels: 

Data Appeal Mabrian

Built DMOs, tourism boards, and public authorities

Get a complete view of your destination’s reputation across all points of interest, from accommodation and attractions to restaurants and services.

Understand visitor perception at scale, benchmark your destination globally, and identify where to act to improve experience and competitiveness.

Coach 

Designed for hotels, restaurants, and multi-location operators 

Turn reviews into clear, prioritised actions for every location. 

Monitor performance in real time, respond faster, and continuously improve customer experience with AI-driven recommendations. 

SUCCESS STORY

Best Western Hotels and Resorts

From reviews to results: unlocking performance across 160+ hotels

Best Western Italy empowered its hotel managers with Data Appeal’s Coach mobile app and the Best Friend chatbot, transforming guest interactions into real business outcomes. In just one year, the solution generated €300,000 in revenue, enabled over 10,000 guest requests, and achieved 94% service confirmation directly via the app—streamlining operations while enhancing the guest experience at scale.

 

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Interested in learning more about our solutions?

Whether you’re exploring options or ready to dive deeper, we’re here to help you understand how Data Appeal can support your goals.